Ekurhuleni Metropolitan Municipality has introduced the concept of Customer Care Centre for your convenience. This one-stop service delivery point provides you with integrated access to services and information. The following services are rendered at all customer care centres:

• Payment and account-related services;
• Logging and following up of all complaints;
• Provision of information related to all services in the Metro;
• Liaison with and referral to line departments where necessary;
• Booking of facilities and services;
• Provision of a multi-purpose community care front desk;
• Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and
• Switchboard and call centre related services.

Brakpan

• Area Manager: +2711 - 999 7807
• Billing (Admin & Enquiries):+2711-999-7830, +2711-999-7827, +2711-999-8157, +2711-999-8134, +2711-999-7953
• Credit Control: +2711 - 999-7800, +2711 - 999-7854, +2711 - 999 7975, +2711 - 999-7844
• Property Valuation (Assessment Rates): +2711 - 999-7825, +2711 - 999-7833, +2711 - 999-7831, +2711 - 999-7955
• Clearances: +2711 - 999-7850, +2711 - 999-7929, +2711- 999-7825

Tsakane

• +2711 - 999-8041, +2711 - 999-8051

Geluksdal

• +2711 - 999-7991, +2711 - 999-8107