Ekurhuleni Metropolitan Municipality has introduced the concept of Customer Care Centre for your convenience. This one-stop service delivery point provides you with integrated access to services and information. The following services are rendered at all customer care centres

• Payment and account-related services;
• Logging and following up of all complaints;
• Provision of information related to all services in the Metro;
• Liaison with and referral to line departments where necessary;
• Booking of facilities and services;
• Provision of a multi-purpose community care front desk;
• Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and
• Switchboard and call centre related services.

Kempton Park

• Area Manager: +2711 - 999 -3560
• Billing (Admin & Enquiries): +2711 -999 -4543, +2711 -999- 4565, +2711 - 999- 3569
• Credit Control: +2711 - 999- 3552, +2711 - 999 -3557, +2711 - 999- 3697, +2711 - 999 -3555
• Property Valuation (Assessment Rates): +2711 - 999- 4545, +2711 - 999 -4542, +2711- 999 -4549, +2711- 999- 4550
• Clearances: +2711 - 999- 4549, +2711 - 999- 4544

Kempton Park CCA areas:

Allen grove Proper & Ext. 1, 2, 4, 5 & 6, Birchleigh & Ext 10, 13, Citraville AH, Edleen Proper & Ext 1,3 Kempton Park (around Civic Centre & Ext 2,3,4,5,8,11,20 Norkem Park Proper & Ext 1,2,3 & 4 , Van Riebeeck Park & Ext 1,2,4,6,7,10,12,15,16,20,21,24,26 Terenure & all Extensions, Phomolong, Kempton Park West, Chloorkop Business Area Birch Acres & All Extensions, Van Riebeeck Park & Ext 3,4,5,6,9,11,13 & 19, Atlasville & Ext 1,2, Bonaero Park & Ext 1,2,3, Brentwood Park Agricultural Holdings, Brentwood Ext 1 Caro Nome Agricultural Holding, Goedeburg & Ext, Impala Park, Northmead & Ext 9, Northvilla Norton Park & Ext 1,2, Parkhaven & Ext 3,5,7,8, Pomona & Ext 27,53,57,60 Portions of Witkoppie Ridge, Northmead Ext 4, Cresslawn, Activia Park, Croydon & Ext, Elandsfontein Esther Park & Ext, Gerdview, Henville, Isando and related Industrial Areas, Isandovale OR Tambo International Airport, Klopper Park, Kruinhof, Meadowbrook, Meadowdale & Extensions Rhodesfield & Extensions, Spartan & Related Industrial Areas, Solheim, Symhurst, Sunnyrock & Extensions, Sunnyridge, Tunney, Wilbart, Aston Manor Extension 1, Birchleigh, Birchleigh Agricultural Holdings Blue Gill, Fly Inn, Glen Erasmia, Kempton Park agricultural Holdings, Nimrod Park, Serengeti, Witfontein 11, 15, 16