Springs Customer Care Centre Featured
Ekurhuleni Metropolitan Municipality has introduced the concept of Customer Care Centre for your convenience. This one-stop service delivery point provides you with integrated access to services and information. The following services are rendered at all customer care centres:
- Payment and account-related services;
- Logging and following up of all complaints;
- Provision of information related to all services in the Metro;
- Liaison with and referral to line departments where necessary;
- Booking of facilities and services;
- Provision of a multi-purpose community care front desk;
- Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and
- Switchboard and call centre related services.
- Area Manager: +2711-999-8715
- Billing (Admin & Enquiries): +2711-999-8366, +2711-999-8388, +2711-999-8447, +2711-999-8364
- Credit Control: +2711-999-8373, +2711-999-8541, +2711-999-8518, +2711-999-8476
- Property Valuation (Assessment Rates): +2711-999-8505, +2711-999-8507, +2711-999-8709
- Clearances: +2711-999-8505, +2711-999-8544, +2711-999-8377
- +2711-999-9011, +2711-999-8567, +2711-999-8563, +2711-999-8569.