Ekurhuleni Metropolitan Municipality has introduced the concept of Customer Care Centre for your convenience. This one-stop service delivery point provides you with integrated access to services and information. The following services are rendered at all customer care centres:

• Payment and account-related services;
• Logging and following up of all complaints;
• Provision of information related to all services in the Metro;
• Liaison with and referral to line departments where necessary;
• Booking of facilities and services;
• Provision of a multi-purpose community care front desk;
• Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and
• Switchboard and call centre related services.

Tembisa

• Area Manager: +2711-999-4466
• Billing (Admin & Enquiries): +2711-999-4275, +2711-999-4205, +2711-999-4561, +2711-999-4274
• Credit Control: +2711-999-4276, +2711-999-4277, +2711-999-4462, +2711-999-4488
• Property Valuation (Assessment Rates): +2711-999-4206, +2711-999-4467, +2711-999-4468, +2711-999-4207
• Clearances: +2711-999-4495, +2711-999-4464, +2711-999-4207

List of areas in Tembisa CCA:

Tswelopele, Duduza,Clayville 4-29, Olifantsfontein,Hospitalview Gardens, Hospitalview Ext, Midstream Estates, Parts of Irene, Parts of Sethokga, Tembisa Ext 1 & 12 Freedom Square, Parts of Hospitalview, Moriting, Tembisa 1& 4, Makhulong Section and Tswelopele Ext 1 Maokeng, Tlamatlama Ext, Zone 4,6,7,8,9 and 11, Winnie Mandela Sethokga Hostel, Sethokga Section three line, Transnet Camp, Xubeni and Oakmoor Ext 7 & 9 Tshepo, Temong, Maokeng, Tlamatlama, Leboeng Maokeng Tsenolong and Makhulong