Council offices

City of Ekurhuleni

Customer care centre (CCC)RSS

Ekurhuleni Metropolitan Municipality has introduced the concept of Customer Care Areas for your convenience. This one-stop service delivery point provides you with integrated access to services and information. The following services are rendered at all customer care areas:

  • Payment and account-related services;
  • Lodging and following up of all complaints;
  • Provision of  information related to all services in the Metro;
  • Liaison with and referral to line departments where necessary;
  • Booking of facilities and services;
  • Provision of a multi-purpose community care front desk;
  • Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and
  • Switchboard and call centre related services.

Contact numbers

Life threatening emergencies numbers

  • 10177
  • 011 458 0911
  • Dial 112 from your cell phone (all networks)

Service call centre number

  • 0860 543 000



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Ekurhuleni Twitter Updates

CITY OF EKURHULENICITY OF EKURHULENI Germiston power outage: Technicians are on site to determine the cause of the power outage and restoration time...
About 12 hours ago
CITY OF EKURHULENICITY OF EKURHULENI HEALTHY LIVING: Residents from Thokoza and surrounding areas can celebrate the World Move for your Health Day on...
About 18 hours ago
CITY OF EKURHULENICITY OF EKURHULENI Repairs to the faulty transformer cables in Germiston repaired and doing final tests. Power should be fully restored by 19h30.
Tuesday, 03 May 2016 16:04

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