Council offices

City of Ekurhuleni

Customer care centre (CCC)RSS

Ekurhuleni Metropolitan Municipality has introduced the concept of Customer Care Areas for your convenience. This one-stop service delivery point provides you with integrated access to services and information. The following services are rendered at all customer care areas:

  • Payment and account-related services;
  • Lodging and following up of all complaints;
  • Provision of  information related to all services in the Metro;
  • Liaison with and referral to line departments where necessary;
  • Booking of facilities and services;
  • Provision of a multi-purpose community care front desk;
  • Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and
  • Switchboard and call centre related services.

Contact numbers

Life threatening emergencies numbers

  • 10177
  • 011 458 0911
  • Dial 112 from your cell phone (all networks)

Service call centre number

  • 0860 543 000



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Ekurhuleni Twitter Updates

CITY OF EKURHULENICITY OF EKURHULENI The repairs of a water pipe in Birchleigh at Olienhout street is underway. A water tanker will roam Matumi, Olienhout and Julia streets.
About 3 hours ago
CITY OF EKURHULENICITY OF EKURHULENI Areas affected by power failure in Germiston. Power estimated to be restored by 16h00.
About 6 hours ago
CITY OF EKURHULENICITY OF EKURHULENI Crackdown on illegal businesses and those contravening the City By-Laws in Brakpan Randomly transforming...
About 6 hours ago

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