Pay and View your rates and tax

City of Ekurhuleni

Below is a list of the many different ways which you can pay your council tax:

 

Pay your rates and taxes online

You can pay your council tax online using our secure payments system available 24 hours a day, 7 days a week.

e-Siyakhokha Services is a free online service that allows home owners, companies, property managing agents and tenants to register. Thereafter you can view, download and make payments for all utility accounts electronically from the comfort of your home or office.
This service also provides a full history of accounts from registration and payments made using this system, as well as the ability to interact with the Ekurhuleni Metropolitan Municipality in the form of lodging complaints and queries electronically.

To complete the online registration process you will need

  • Your Ekurhuleni Metropolitan Municipality Account Number
  • Your ID number
  • Your personal details
  • Your bank account details [optional]

Pay for services using your credit/debit card

Ekurhuleni customers can now pay their municipal services account using a credit card or debit card at any of the Customer Care Centres (CCCs) within Ekurhuleni.
ABSA Bank speed point facilities are available as these points, and master and visa cards will be accepted. Unfortunately, Diner’s Club and American Express Cards will not be accepted.
Ekurhuleni customers can also buy pre-paid electricity using the same cards at all these facilities.

How to avoid interest

  • If payment is made through a third party, seven working days should be allowed for the payment to be received and reflected on the account.
  • If payment is made at another Customer Care Centre which is not where the customer resides or where the business is situated, again seven working days should be allowed for the payment to be received and to reflected.
  • To avoid payments going amiss, customers should always ensure that they have the correct municipal services account number.

Contact numbers

Life threatening emergencies numbers

  • 10177
  • 011 458 0911
  • Dial 112 from your cell phone (all networks)

Service call centre number

  • 0860 543 000

Online account queries

  1. Your Name(*)
    Please let us know your name.
  2. Your Email(*)
    Please let us know your email address.
  3. Message(*)
    Please let us know your message.

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For online payments go to: https://www.e-siyakhokha.co.za/

Register - NOT for payments

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