Ekurhuleni Metropolitan Municipality has introduced the concept of Customer Care Areas for your convenience. This one-stop service delivery point provides you with integrated access to services and information. The following services are rendered at all customer care areas:

• Payment and account-related services;
• Logging and following up of all complaints;
• Provision of information related to all services in the Metro;
• Liaison with and referral to line departments where necessary;
• Booking of facilities and services;
• Provision of a multi-purpose community care front desk;
• Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and
• Switchboard and call centre related services.

Boksburg

• Area Manager: +2711-999-5326
• Billing (Admin & Enquiries) +2711-999-5281, +2711-999-5580, +2711-999-5638, +2711-999-5841
• Credit Control: +2711-999-5505, +2711-999-5698, +2711-999-5617, +2711-999-5523
• Property Valuation (Assessment Rates): +2711-999-5281, +2711-999-5287, +2711-999-5540, +2711-999-5829
• Clearances: +2711-999-5305, +2711-999-5540, +2711-999-5377

Vosloorus

• +2711-999-5387, +2711-999-5455