Ekurhuleni Metropolitan Municipality has introduced the concept of Customer Care Centre for your convenience. This one-stop service delivery point provides you with integrated access to services and information. The following services are rendered at all customer care centres:

• Payment and account-related services;
• Logging and following up of all complaints;
• Provision of information related to all services in the Metro;
• Liaison with and referral to line departments where necessary;
• Booking of facilities and services;
• Provision of a multi-purpose community care front desk;
• Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and
• Switchboard and call centre related services.

Germiston

• Area Manager: +2711-999-0461
• Billing (Admin & Enquiries): +2711-999-0418, +2711-999-0442, +2711-999-0448, +2711-999-0475
• Credit Control: +2711-999-1333, +2711-999-1335, +2711-999-1330, +2711-999-1329
• Property Valuation (Assessment Rates): +2711-999-0460, +2711-999-0437, +2711-999-0432, +2711-999-0416
• Clearances +2711-999-0465, +2711-999-0456, +2711-999-0457

Katlehong

• +2711- 999 1574 011 - 999 1394

List of all areas in Katlehong 2 CCA:

Monise, Ramokonopi West, Ramokonopi East, AP Khumalo, Likole, Likole ext: 1,Palm ridge, Palm Ridge Ext: 1, 2, 3, 4, 5, 6, 7, 8 and 9, Greenfield, Zonkizizwe Ext: 1, 2, 3 & 6, Zonkizizwe proper zone 1 to 6, Magagula Heights, Moleleki, Moleleki Ext: 1, 2 and3, Katlehong South, Kwanele, Kwanele South, Kwanele South Ext: 2, Siluma View and Vosloorus Ext: 20