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Kwa Thema Customer Care Centre Featured

Customer care area (CCA)
Kwa Thema
Address
Corner Moshoeshoe and Tshaka Street, Kwa-Thema, Gauteng, South Africa
Telephone
+2711-999-8300
Fax
+2711-999-8839
E-mail
Website
www.ekurhuleni.gov.za
Secondary Telephone number(s)
+2711-999-8915/8835/8863
Secondary Fax number(s)
086-569-9588
Tags
cca, enquiries, council
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Ekurhuleni Metropolitan Municipality has introduced the concept of Customer Care Centre for your convenience. This one-stop service delivery point provides you with integrated access to services and information. The following services are rendered at all customer care centres:
  • Payment and account-related services;
  • Logging and following up of all complaints;
  • Provision of information related to all services in the Metro;
  • Liaison with and referral to line departments where necessary;
  • Booking of facilities and services;
  • Provision of a multi-purpose community care front desk;
  • Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and
  • Switchboard and call centre related services.

Springs

  • Area Manager:    +2711-999-8715
  • Billing (Admin & Enquiries):    +2711-999-8366,    +2711-999-8388,    +2711-999-8447,    +2711-999-8364
  • Credit Control:    +2711-999-8373,    +2711-999-8541,    +2711-999-8518,    +2711-999-8476
  • Property Valuation (Assessment Rates):    +2711-999-8505,    +2711-999-8507, +2711-999-8709
  • Clearances:    +2711-999-8505,    +2711-999-8544, +2711-999-8377

Kwa-Thema

  • +2711-999-9011,    +2711-999-8567,    +2711-999-8563,    +2711-999-8569.