My Ekurhuleni App
It is now even easier to interact with the City, following the development of the My Ekurhuleni App.
Launched in July 2018, the app is designed to allow citizens to communicate service related issues in their communities by just a click of a button.
It provides the City with a real-time two-way communication engagement platform with residents to report and resolve service delivery issues from burst water pipes, power outages and navigate any information imaginable at their convenience.
In bridging the digital divide, citizens with basic and feature phones can use their mobile devices to report service delivery issues via a USSD (*134*30263) option at no cost, and those using smartphones can log queries through the mobile app at minimal data costs as the App is light on data charges.
My Ekurhuleni App is the first services app to include all key local government services such as making burial site requests, reporting potholes, locating municipal and state facilities and the City’s contact directory.
Download the app from the app store.