CITY DEBT REHABILITATION INCENTIVE OPENS IN SEPTEMBER

To ease the financial burden faced by customers who are in arrears with their municipal accounts, the City is offering a 50% debt write-off incentive.

However, this Debt Rehabilitation Incentive is not automatic and customers must apply. Outlining the incentive MMC for Finance, Economic Development and ICT Cllr Fanyana Nkosi said, “This will comprise of a 50% write-off of debt more than one year on the date of application approval – inclusive of rates, service charges, interest, and other costs.

“The balance of the account on the date of application approval, excluding the current account and after the 50% write-off, will be placed in a consolidated arrangement account to be written off incrementally over a three-year period.”

The MMC further stated that the arrangement to maintain the incentive depends on the ratepayer adhering to the payment arrangements made.

Applications:

Residents can visit their nearest Customer Care Centre to apply and enquire about the requirements of the Debt Rehabilitation Incentive. Application forms can be downloaded from the City’s website and can be completed and emailed, together with supporting information, to DebtREhab@ekurhuleni.gov.za with the account number in the subject line. Alternatively, you can submit to your nearest customer care centre.

The forms are:

• App-1 Application Incentive Residential : To be completed by residential applicants with a property value of less than R1 500 000. In the case of a tenant, App-3 must be completed by the owner of property and submitted with application.  
• App-2 Application Incentive NGO : To be completed by qualifying NGOs, religious and welfare organizations. In the case of a tenant, App-3 must be completed by the owner of property and submitted with application.  
• App-3 Application Incentive Declaration Owner