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The Department of Finance in the City of Ekurhuleni is aware of fraudsters posing as contractors to collect revenue from unsuspecting consumers.

Numerous complaints have been received of people posing as debt collectors for outstanding municipal accounts on behalf of the City.

One such company operates under the e-mail . The City has not appointed such a company nor any other for debt collections.

Residents are advised not to make payments into private accounts but only through the allocated municipal account. 

When making payment for services residents must remember to use the account number as the reference number. Payment can be made through on the online Siyakhokha platforms, via EFT as well as retail shops such as Spar, Pick ’n Pay, Checkers, Pep, Makro and Builders Warehouse.

The e-mail address has been created to help with proof of payment and to ensure payment is allocated to the correct account number(s).