Reporting Fraud & Corruption

City of Ekurhuleni has an independent Anti-Fraud hotline for employees, members of public and external stakeholders to report allegations of fraud and corruption. You can report anonymously. The hotline is managed independently by Vuvuzela ( an independent service provider).

Members of the public, employees and stakeholders are encouraged to report suspicions of fraud, corruption and maladministration to help the municipality in our plight to fight fraud and corruption.

What is Whistleblowing?

Blowing the whistle is a process in which employees and members of the public can disclose any act of fraud, corruption and serious malpractice within an organisation anonymously.

Will I Be Protected if I Blow The Whistle?

YES – The Protected Disclosures Act 26 of 2000 offers protection to employees from victimisation. If an employee reports fraud and corruption their identity will remain anonymous should he or she require.

CoE Statement of Intent regarding whistle-blowing

Employees who have knowledge or suspicion of prohibited conduct as defined in this policy have a duty to report that knowledge or suspicion in terms of this section of the policy will conduct a prompt and thorough investigation of any alleged violation and take appropriate corrective action

Prohibits any retaliatory action against an employee for making a report in good faith; and will take appropriate action against employees who have engaged in retaliatory conduct against an employee who complies with his or her reporting duty in terms of this policy.

WHAT must be reported?

In terms of the Protected Disclosures Act, any knowledge or suspicion of any misconduct within COE must be reported.  The reporting of financial misconduct is regulated in the Municipal Regulations on Financial Misconduct Procedures and Criminal Proceedings.

For this purpose, misconduct means non-compliance with any rule / policy / value applicable to COE, the prohibited conduct referred to in this policy, and non-compliance with any laws, or the protocols and processes referred to in this policy including fraud and corruption.

It is important to divulge as much information as possible, to ensure effective verification and investigation of reports.

To whom must a report be made?

Knowledge or suspicion of reportable transgressions shall be reported to:

  • Anti-Fraud Hotline 0800 102 201
  • Ethics Office on
  • Direct Reporting (i.e. referral by any employee to line manager)
  • Chief Audit Executive/ Head of Forensics Division
  • Governance and Compliance Officials

It should be noted that the anonymous fraud reporting facility is but one channel of communication for reporting.  The safety of a whistle-blowing hotline makes it an ideal reporting channel for individuals who fear victimisation.

What Should Employees Not Do?

When an employee knows or suspects a reportable transgression –

  • Do not contact the suspected individual in an effort to determine facts, obtain an explanation or demand restitution;
  • Do not discuss the case, facts, suspicions or allegations with anyone unless specifically asked to do so by the investigators;
  • Do not attempt to personally conduct any investigations, interviews and / interrogations related to the suspected fraudulent act; and
  • Do not make the report directly to the SA Police Services, Hawks or the Press.

It should be borne in mind that if a whistle-blower does not follow the prescribed reporting procedures detailed above and make a report directly to, for instance, the press or in the public domain, that whistle-blower may have forfeited the protection he or she is entitled to in the Protected Disclosures Act or the Companies Act.

HOW must a report be made?

A report can be made in writing or verbally.

Given the legal duty to report and the consequences of not complying with these reporting duties, it is advisable to reduce any report to writing.

There is no pre-defined format in which an employee is required to report his or her knowledge or suspicion to COE.  Merely providing the detail to either the whistle-blowing hotline or another employee at COE will be sufficient.

WHO must report, and WHY must a report be made?

All employees have a legal duty to report any knowledge or suspicion of anything that may be prejudicial to his or her employer, to that employer.

This duty applies to all employees in South Africa, irrespective of his or her employer, and is derived from the common law right of the employer to always expect the utmost good faith from employees.  The duty has also been taken up in PRECCA, which results in the fact that non-compliance with this duty may result in disciplinary action or a criminal offence.

How to Request Advice/Guidance?

For more information go to City of Ekurhuleni website on: or alternatively contact the COE ethics office– send an email at

City of Ekurhuleni Anti-Fraud Hotline Awareness

  • Report the incident to the independent ANTI-FRAUD HOTLINE
  • The Toll free number 0800 102 201


Any employee, client, supplier, or member of the public may make use of the Anti-Fraud Hotline. You will receive a reference number to follow up on the case and be kept informed during the process!

Please ensure that sufficient information/facts/details are supplied and that allegations are reported in good faith.

Be informed-Speak up!

If you detect behavior at work which you feel may be in breach of our code of conduct speak up.

Please report any behavior, which you suspect to be unlawful and criminal.

Report abuse of our systems, policies and processes.


 “Let us stand up and pledge to fight against Fraud and Corruption TOGETHER”