Report It

For service related issues:

Call Centre: 0860 543 000

@CoE_Call_Centre

Via My Ekurhuleni App

Service related issues refers to:

1. Electrical
  • Traffic lights damaged/out
  • Street lights out
  • Power failures
  • Loose power cables
  • Open distribution boxes
  • Electrical substations
  • Illegal connections
  • Cable theft
2. Water & Sewer
  • No water
  • Blocked sewers
  • Fire hydrants leaking
  • Water leaks
  • Missing manhole covers
  • Faulty water meters
  • Soiled/smelling water
  • Blocked storm water drains
3. Roads
  • Road signs missing
  • Road surfaces damaged
  • Faded road markings
  • Barriers damaged/missing
  • Cargo on roads
  • Spillage on road
  • Fallen tree obstructing traffic

For life threatening emergencies:

10177
0114580911

Life threatening issues refers to:

1. All Fires
  • Fires involving factories, businesses, residential, veld and motor vehicles and the like
  • Hazardous materials
2. Emergency Medical Assistance
  • Ambulance (emergency medical assistance)
  • Accident (vehicle, drowning, electrocution etc)
3. Metro Police
  • Accident/collisions
  • Traffic flow
  • Obstructions
  • Reckless driving
  • Hi-jacking
  • Theft/Armed robbery
  • Shooting incidents
  • Suspect vehicles and persons
  • Illegal gatherings
  • Electricity cable the illegal tampering
4. Disasters
  • Floods, wind and rainstorm damage
  • Sinkholes
  • Chemical spillage
  • Earthquakes