reducING waiting timeS at clinics
The City has partnered with commercial pharmacy groups such as Clicks, Pick 'n Pay, Dischem and Medirite, with the assistance of National Department of Health, to serve as chronic medication pick-up points. This will go a long way to reducing waiting times at healthcare facilities.
The public-private partnership with the 49 contracted pharmacies in Ekurhuleni complements the already existing 111 pick-up points that service around 44 800 patients.
This service then gives residents the choice of which pharmacy to collect their medication from. . ," said the MMC for Community Services Cllr Dora Mlambo.
"On average, 60% of patients visiting our clinics are stable patients - only there to collect their chronic medication. Ideally, they should not be queuing," explained MMC for Community Services Cllr Dora Mlambo.
HOW IT WORKS
The service is only open to stable patients who have undergone a minimum of six medical reviews and their medical records confirm adherence to the proper dosing schedule.
Once a health practitioner has given the go-ahead for a patient to collect their prescription, a patient will sign a consent form to indicate the pharmacy of their choice where they want to collect their two months' medication. Patients will be notified via SMS to collect their medication within 14-days at the pick-up point.
Patients are expected to visit the clinic after six months to renew their script and for a medical assessment. However, should any sickness or medical complications arise, the patient is strongly advised to visit their nearest clinic for medical attention as soon as possible.
PLEASE NOTE: Proof of identification and your clinic card is needed when collecting medication at the pharmacy.