Office of The Executive Mayor

EXECUTIVE MAYOR XHAKAZA WELCOMES THE APPROVAL OF THE REVISED DEBT RELIEF AND INCENTIVE SCHEME THAT WILL PROVIDE MUCH NEEDED FINANCIAL AID TO QUALIFYING RESIDENTS

The Executive Mayor of the City of Ekurhuleni, Ald. Nkosindiphile Xhakaza, proudly announces the approval of the revised Debt Relief and Incentive Scheme at the Ordinary Council Meeting held on Thursday, 29th August 2024, in Germiston. Mayor Xhakaza applauds the newly appointed MMC for Finance, Ald. Jongizizwe Dlabathi, for this pivotal achievement, which marks a significant step in delivering financial relief to our residents while maintaining the sustainability of the city’s revenue collection efforts.

The revised scheme is a clear demonstration of the African National Congress led multi-party coalition’s appreciation of the financial pressures faced by many households and businesses across Ekurhuleni. It reflects the Administration’s resolve to balance financial relief with the ever important need to maintain a healthy revenue base for the continued provision of essential services.

The key highlights of the revised scheme include:

1. A 70% debt write-off on the portion of debt that is over 12 months old, with the remaining 30% to be written off within 36 months. This provision is available to households with a property value not exceeding R3 million.

2. An increase in the property value threshold from R1.5 million to R3 million, allowing more households to benefit from the 70% debt write-off.

3. A 100% interest write-off on accounts associated with properties valued above R3 million.

4. Qualifying businesses will also benefit from a 100% interest write-off, with a 36-month payment arrangement.

5. A three-month waiver period, during which households with illegal connections can regularize their status and subsequently benefit from the debt relief and rehabilitation program.

6. A Rand Value credit for account holders who have consistently submitted their meter readings for 12 months, aimed at minimizing interim billing.

7. The extension of the revised scheme’s validity until June 2026, providing ample time for eligible residents and businesses to take advantage of these benefits.

“This policy revision is a testament to our commitment to the residents of Ekurhuleni. We recognise the financial hardships that many residents are experiencing, and this scheme is our way of providing meaningful relief without compromising the city’s financial health. We encourage all eligible households and businesses to take full advantage of this opportunity and work with us to ensure a financially sustainable future for our city.” Said Executive Mayor Xhakaza.

For more information on how to apply for the Debt Relief and Incentive Scheme, residents and businesses are encouraged to contact their nearest Customer Care Centre or visit the City of Ekurhuleni’s official website.

Issued by the Office of the Executive Mayor of the City of Ekurhuleni