Public Notice


There is no tariff increase for property rates in the 2022/23 financial year, this is to shield ratepayers from increases associated with the new valuation roll which came into effect on 1 July 2021.

Other tariff increases come into effect from 1 July 2022. Sundry tariff increases are capped at 4.8% in line with the Consumer Price Index rate. This is somewhat below likely consumer price inflation increases for the next 12 to 24 months.

The refuse removal tariff will increase by 7.0% – with the main cost driver being waste management services, with the exception of landfills, which are in essence transport and labour-intensive operations and are therefore sensitive to the substantial and constant increases in the price of the oils and lubricants, fuels, repairs and maintenance of the fleet and labour costs. Although this service is within the control of the City, there are input costs that are outside our control.

The city also has limited power to control increases for services such as water, sanitation and electricity that rely on bulk service procurement from external utilities – in this case, Rand Water and Eskom. In this regard the following increases will come into effect for water and electricity:

•          Electricity tariff increase – 9,61%; and

•          Water and Sanitation tariff increase – 11%.

Despite the tough economic tough times and tight finances, the city will continue to provide free basic services to support the poor in line with the National Framework for Municipal Indigent Policies. This relief will go to the registered and deemed indigent households amounting to R4,5bn. The social package for indigent relief consists of:

•          100% rebates on assessment rates;

•          Free refuse removal;

•          50kwh of free electricity per month;

•          6kl of water and sewer per month;

•          Free indigent burial to registered and deemed indigents; and

•          Special rates on emergency services such as ambulance and fire-fighting.

Further support to cash-strapped ratepayers will be provided in the form of a debt rehabilitation incentive.  This will comprise a 50% write-off of debt in excess of one year on the date of application approval – inclusive of rates, service charges, interest and other costs.

The balance of the account on the date of application approval, excluding the current account and after the 50% write-off, will be placed in a consolidated arrangement account to be written off incrementally over three years. However, this will be on the condition that all scheme provisions are being complied with during that timeframe. The scheme will be available to qualifying applicants from 1 July 2022 until 31 March 2023.

In understanding the plight of family members of deceased ratepayers when it comes to making payment arrangements on accounts linked to deceased estates, the city has made it possible for citizens of Ekurhuleni who find themselves in this position, to make the necessary arrangement. This will require a copy of the deceased’s death certificate and an accompanying affidavit.

Loyal paying customers who keep their accounts up to date for six months will receive a 2% rebate credit against their accounts in the 7th month.