Service Delivery Interruptions


Customers are notified of water supply interruptions caused by the ongoing loadshedding.

The current situation has resulted in intermittent operation of water pump stations causing reduced, and in some cases depleted, water levels.

Residents in high lying areas are mostly affected as their water pressure is reliant on water towers that are filled through pumping from reservoirs using electricity.

Water pump stations are equipped with emergency power generators that cease to operate in case of a prolonged outage. Water towers that have pump stations without emergency generators experience quicker depletion of water, resulting in dropped pressure and ultimately no water.

Below is a list of the areas that are experiencing low water pressure to no water due to prolonged power supply interruption:

Customer care areaAffected areas  
Benoni, Daveyton and EtwatwaNorthmead, Farrarmere, Brentwood Park, Norton’s Home Estate, Goedeburg, Rynfield, Morehill, Crystal Park, Hillcrest, Benoni AH, Cloverdene, Chief Albert Luthuli, Daveyton, Mayfield and Etwatwa
Vosloorus, Katlehong 2Vosloorus, Dawn Park, Palm Ridge,
Brakpan, SpringSelcourt estate, Selcourt Enclosure, Leachville extensions 2 and 3, Sallies Village, Vulcania, Brenthurst
TsakaneTsakane extension 9, 10, 17, 12b

The City appeals to the public to use water sparingly, keep taps closed at all times and store water for domestic purposes in the event of prolonged power supply interruptions.