Service Delivery


Formal and informal business entities that attended the Enterprise and Supplier Development (ESD) open days have been encouraged to visit the City’s Customer Care Centres (CCC) for assistance in legitimising their businesses.

During the open days which started on Tuesday, 18 October, and will run until Thursday, 03 November, business people were informed about the bouquet of services offered at customer care centres including the application process for trading permits and business licenses.

According to Sithembiso Garane, a senior manager for community enterprise development in the city, trading permits and business licenses are required by law before a business can operate.

The city’s CCCs also have offices with dedicated personnel from the Environmental Health Department who assist businesses with the inspection of their premises to ensure compliance with environmental health standards and the issuing of the Certificate of Acceptability.

Hundreds of people have responded positively to the ESD open days.

“This has been a great experience and the information shared was critical,” said Thelma Shabangu from KwaThema after the session.

The ESD open days will now continue as follows:

Area  VenueDatesTime
Tsakani, Springs & NigelTsakani Community Hall21 October 202210h00 -15h00
Katlehong, Vosloorus & ThokozaTsolo Community Hall25 October 202210h00 -15h00
TembisaRabasotho Community Hall1 November 202210h00 -15h00
DaveytonVictor Ndlazilwane hall3 November 202210h00 -15h00