SAVE ON ELECTRICITY, AND KNOW WHERE TO GET HELP

Take action today: follow these simple steps to save electricity and take full advantage of the support services available. Every household can lower their monthly bill by using electricity wisely—get started now.

The City encourages residents to:
• Switch off appliances and lights when not in use.
• Use energy-saving bulbs and rely on natural light during the day.
• Limit geyser use by switching it on only when hot water is needed.
• Avoid peak-time usage in the mornings and evenings.
• Unplug chargers and electronics when not in use, as they still consume power.

These small changes reduce costs for families and help protect the City’s power supply.

CORRECTING ILLEGAL CONNECTIONS
Act now to correct illegal connections safely and at no cost. Illegal connections are unsafe, may cause fires, and can damage the power grid. Request the City’s free assistance to stay safe and avoid penalties—protect your home and your community.

HELP
Residents can access help through:
• Customer Care Centres – visit your nearest office for account queries, service requests, and connection corrections.
• Log a call with the City’s services call centre on 0860 543 000

COMMUNITY RESPONSIBILITY
Saving electricity and correcting illegal connections are not just household matters — they are community responsibilities. By working together, residents can lower costs, improve safety, and ensure a more reliable electricity supply for all.