Service Delivery

Essential Services will be Uninterrupted during Festive Holidays

The City of Ekurhuleni wishes to inform its ratepayers of the closure of Council offices between Christmas and New Year.

All administrative offices, libraries, selected rates halls and pay-points will be closed from 13h00 on Thursday, 24 December 2020 and will re-open on Monday, 4 January 2021. 

However, emergency and essential services such as refuse collection, electricity and water services will not be affected by the recess, though refuse will not be collected on 25 December. Thereafter, refuse collection will resume as per the schedule.

Residents are advised to utilise the following numbers:

  • Life Threatening Emergency Line for fire and rescue – 011 458 0911 / 10177 / 112 (from mobile phones)
  • For medical emergencies – 011 564 2210/11 / 10177 / 112
  • Municipal Services Call Centre – 0860 543 000

Residents are also reminded to pay their municipal accounts on time and utilise facilities such as the online payment platform, Siyakhokha.