Service Delivery

Siyakhokha – Easy Access to Your Accounts

Using the City’s Siyakhokha on-line services enables you to manage, view as well as pay your municipal account online from the comfort of your own home.

It’s easy to register – just follow these guidelines:  

  • Log on to and click Register
  • Complete the registration form and submit.
  • Once you have accepted the terms and conditions click on I am not a robot (captcha). You will receive a verification email/SMS to activate /complete your Siyakhokha account.
  • Log on to the Siyakhokha portal using the username and passwordthat you created during the registration process.
  • Update your profile and save. The “Click here to update profile” link re-directs you to the “Manage Profile” page where your profile can be captured or edited.
  • “Link Municipal Account” allows you to add the municipal account and then submit.

How to link your municipal account:

  • Login
  • Click on My Profile
  • Click on Link Municipal Account
  • Click Associated if account is linked to ID number. If account is not listed add account as Unassociated
  • Click Unassociated if account is not linked to ID number (click verify after entering account number)
  • Select Notification Type
  • Click on Submit

You will be able to view/pay bills when the status of your account is Active.

For any queries or more information please contact the support team on: