The City of Ekurhuleni offers free basic services to registered indigents in line with the National Framework for Municipal Indigent Policies. The social package for indigent relief consists of: To apply for registration on the City’s indigent database, please visit your nearest customer care centre. The verification process for indigent assistance requires the following
The City of Ekurhuleni continues to update its prepaid electricity meters in a quest to provide uninterrupted electricity supply to its customers.
GERMISTON – The City of Ekurhuleni’s newly launched Siyakhokha WhatsApp Business Channel is yielding positive results, with almost 7 000 residents already benefitting from using the application since its launch last month. “With WhatsApp Business, we are now able to communicate with our customers in a fast and efficient way thus, improving our customer engagement […]
Due to the ongoing power troubles that have hit parts of Benoni recently, the City of Ekurhuleni has resorted to introducing rotational loadshedding while attempting to come out with a permanent solution to the problem. The rotational load shedding is being introduced to mitigate the impact of the power outage which started on Thursday, 23 […]
In light of the recent hacking of the City of Ekurhuleni’s Facebook page, we urge residents to refrain from engaging on the page and giving personal information that might be used to contravene the POPI Act. While the City works towards regaining control of the page, please be advised that the City distances itself from […]
