The City of Ekurhuleni is aware of a power outage affecting parts of Boksburg due to a fire that broke out at the Witkoppie substation in the early hours of this morning. The preliminary investigation indicates that a cable fault downstream may have caused the fire, damaging critical electrical

Residents of Tsakane are informed that water supply in the area has been restored to most parts of the township. However, high lying areas are not receiving water yet because technicians are unable to access and start pumping water at the Xhosa reservoir due to protestation. Following weeks of challenges with Rand Water’s Mapleton system, […]

The water supply to Alberton and some parts of Thokoza was restored last night, 18 September. Our team worked tirelessly to repair the burst pipe and avoid a prolonged supply interruption. Residents who may still be without water are encouraged to log a complaint through the city’s digital platforms. Service delivery interruptions can be reported through

A team is attending to a burst water pipe affecting water supply to Alberton and some parts of Thokoza.   The team is investigating the extent of the damages, which will be followed by repairs. The estimated restoration time is not yet established. The affected areas include: Roving water tankers have been dispatched to temporarily supply […]

The City of Ekurhuleni is actively addressing ongoing water supply challenges, particularly in the Tsakane/Geluksdal and Etwatwa/Daveyton areas where low storage levels are affecting supply and pressure. To protect the system from cavitation, pumps are temporarily offline until water levels stabilize. The Kwa-Thema reservoir is currently empty, and its outlets will remain

Residents in Etwatwa are without water following the vandalism of Etwatwa Extension 19 reservoir pump station on Tuesday. The incident was discovered by municipal workers on Wednesday morning. Technicians are on site conducting repairs to the damaged infrastructure and the estimation is that repairs will be completed on Saturday, 16 September. “The city condemns such […]

The City of Ekurhuleni would like to inform residents that the Incident Management System (IMS) is back online following a technical glitch that affected the call logging system for the whole of yesterday. Now that the system is back online, residents who had contacted the call centre will be receiving reference numbers for the service-delivery […]

The City of Ekurhuleni continues to closely monitor the reservoirs that are affected by insufficient water supply from Rand Water’s Mapleton Pump Station. The reservoirs supplying the following areas remain affected: The City will continue to provide roving water tankers to the affected areas until the situation normalises.  Residents are advised to use water

The City of Ekurhuleni’s Incident Management System (IMS) is currently down due to a technical glitch, meaning the Call Centre is currently unable to actively log service interruptions. The problem was detected in the early hours of this morning and technicians are working around the clock to resolve the problem. It is anticipated that the […]

The City’s technicians are attending to a power supply interruption that is affecting parts of Germiston due to equipment failure at the substation supplying the area. The estimated restoration time is by the end of this week. Affected areas include: Residents are advised to treat electrical networks as live at all times. The city apologizes […]