Work to recover the City’s revenue from nonpayers of services by disconnecting services is yielding positive results.
There is often misunderstanding concerning responsibilities around water meters. Here we answer some of those questions. Who is responsible to safeguard water meters? Every consumer or property owner must take reasonable measures to prevent any damage to the water meter installed by the municipality on their property. Where, by reason of any failure on the […]
The Keep Ekurhuleni Clean Project launched by the City in March has brought smiles to over 1000 residents through the creation of temporal job opportunities. Every day, the ‘Keep Ekurhuleni Clean Brigades’ as the workers in the project are known as, embark on cleaning of scattered litter, servicing of street litterbins, timeous removal of all […]
The City is migrating to a new and improved consumer billing system. The new system will be rolled out in phases until June 2020. The roll out to Germiston customer care centres will be from 09 to 20 May and will affect the billing system. This means that account statements, including on the Siyakhokha website, […]
The City of Ekurhuleni encourages its customers to use the online payment system – Siyakhokha to pay their municipal bills to abide by the covid-19 regulations which require staying at home unless in exceptional circumstances. The online system allows customers to view, manage and pay their municipal accounts conveniently. Customers may also pay their bills […]
Residents in the City’s informal settlements can rest assured that they will not run out of water during this crucial period of the 21-day lockdown, thanks to National Department of Water and Sanitation giving the City’s water supply services a shot in the arm by providing additional water storage tanks where they are needed most. […]
The City of Ekurhuleni’s cemeteries are approaching full capacity for new burials, with just 30 percent of the vacant burial space remaining across the City. Phumlani Cemetery in Etwatwa was closed on 29 February 2020 due to non-availability of burial space for first interment. However, the cemetery remains ready for second, in appropriate circumstances, third […]
Residents are urged to use water sparingly as temperatures rise in many parts of Gauteng. The South African Weather Service has recorded high temperatures in Ekurhuleni this week, resulting in high water consumption levels and strain on the water supply network. Member of the Mayoral Committee for Water, Sanitation and Energy, Cllr Tiisetso Nketle urges […]
A large number of sewer blockage complaints the City attend to are caused by rubble and foreign objects in the system. In some incidents foreign objects such as rocks animal carcass, vehicle tyres, shoes, clothing and general household waste are found lodged into the sewer system. Among the causes of foreign objects finding their way […]
Work has started in earnest to clear waste collection backlogs following the dismissal of 49 waste workers in Kempton Park. All depot managers are on alert with regard to management of holding employee meetings during working hours, some of which have led to the disruptions. The City also assures residents that there is enough capacity […]
